At ChromeTech Solution, we are committed to protecting your privacy and handling your personal data in a secure and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

We may collect personal information when you:

• Submit a contact form
• Request a quotation
• Communicate with us via email or phone
• Engage our services

The information collected may include:

• Name
• Company name
• Email address
• Phone number
• Service request details

Your information is used for the following purposes:

• To respond to enquiries and provide quotations
• To arrange service collection and scheduling
• To process and manage service requests
• To communicate with you regarding our services
• To improve our website and service quality

We only collect and use personal data that is necessary for these purposes.

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

As part of our service commitment:

• We do not access, view, or retain any data stored on client devices during the data destruction process
• All devices are handled under a secure chain-of-custody process
• Data destruction is performed using certified and secure methods

We do not sell, rent, or trade your personal information to third parties.

Your information may only be disclosed:

• To trusted service providers (e.g., hosting or technical support), strictly for operational purposes
• When required by law or regulatory authorities

Our website may use third-party tools such as hosting providers or analytics services. These providers may process limited data to help operate and improve the website.

Our website may use cookies to enhance user experience and analyse website traffic.

You may choose to disable cookies through your browser settings.

We retain personal data only for as long as necessary to:

• Fulfil the purposes stated in this policy
• Comply with legal, regulatory, or operational requirements

You have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your data, where applicable

To exercise these rights, please contact us using the details above.

ChromeTech Solution manages personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

ChromeTech Solution (Registration No: 202303148862)
Email: [email protected]
Phone: +6011-6628 2838